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Off-campus Access Troubleshooting Tips
Most library ebooks are restricted to use on campus, or use off-campus only by current VLS faculty, staff, and students. To access ebooks off campus, you will be prompted to enter your VLS username and password.
If you experience any problems accessing ebooks off campus, try these troubleshooting tips:
- Turn off any accelerator software (NetZero High Speed, etc.)
- If you are using computers from your internship or workplace -- Corporate firewalls could possibly block users from accessing electronic resources. Suggest to your IT/ network administrator to create an exception for https://stevens.vermontlaw.edu.
- If the above solution does not work, try adding the full URL to the firewall exception. (Right click on the database name on library database page). For ebrary, please add the following exception: *ebrary.com
- Still having trouble? Email us. (A screenshot of the error page will be very helpful!)
Ebook Central support
You can find answers to many of your questions about using Ebook Central ebooks on ProQuest's help pages:
Ebook Central Libguide (a how-to guide on printing, downloading, searching within titles and using the new reader)
Contact ProQuest Ebook Central Support: