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Ebooks at the Julien & Virginia Cornell Library : Get Help

This guide will help you find, access and download ebooks available in the library.

Off-campus Access Troubleshooting Tips

Most library ebooks are restricted to use on campus, or use off-campus only by current VLS faculty, staff, and students. To access ebooks off campus, you will be prompted to enter your VLS username and password.

If you experience any problems accessing ebooks off campus, try these troubleshooting tips:

  • Enable cookies and JavaScript in your browser.
  • Turn off any accelerator software (NetZero High Speed, etc.)
  • If you are using computers from your internship or workplace -- Corporate firewalls could possibly block users from accessing electronic resources. Suggest to your IT/ network administrator to create an exception for
  • If the above solution does not work, try adding the full URL to the firewall exception. (Right click on the database name on library database page).  
  • Still having trouble? Email us. (A screenshot of the error page will be very helpful!)

Ebook Central support

You can find answers to many of your questions about using Ebook Central ebooks on ProQuest's help pages:

Ebook Central Libguide (a how-to guide on printing, downloading, searching within titles and using the new reader)

Contact ProQuest Ebook Central Support:

  • 1-800-889-3358   

Subject Guide

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Lisa Donadio
Collections Management Office, Library

Need a password?

Contact Jane Woldow for passwords to the following databases: